desertbiker |
August 30, 2008
Terrible, rude service at Sunrise Cafe I stopped in at Sunrise Cafe this morning, went to the counter, and ordered coffee and a bagel. I was told it would be "just a minute" while they toasted the bagel. I stood and waited there while the counter person kept telling it would only be "just a couple minutes more". After what seemed forever, one of the kitchen personnel walked out. I politely excused myself for interrupting her, but said that I had waited almost half an hour for a toasted bagel. She replied that they were busy. I said that I could understand that, but that it should not take thirty minutes to toast a bagel. Instead of going intro the kitchen to check on my order, she went to the cash register, pulled out the tape, and told me that I had ordered at 9:12 and had only been waiting ten minutes! Since it was past 9:30, I suggested to her that her math was wrong. She replied that I should feel free not to return, walked into the kitchen and returned with the wrapped bagel. The delay was annoying, but her rudeness was unacceptable. I will never go back there.
desertbiker |
August 31, 2008
Avoid Sunrise Cae; servers are nasty and rude! I stopped in at Sunrise Cafe this morning, went to the counter, and ordered coffee and a bagel. I was told it would be "just a minute" while they toasted the bagel. I stood and waited there while the counter person kept telling it would only be "just a couple minutes more". After what seemed forever, one of the kitchen personnel walked out. I politely excused myself for interrupting her, but said that I had waited almost half an hour for a toasted bagel. She replied that they were busy. I said that I could understand that, but that it should not take thirty minutes to toast a bagel. Instead of going into the kitchen to check on my order, she went to the cash register, pulled out the tape, and told me that I had ordered at 9:12 and had only been waiting ten minutes! Since it was past 9:30, I suggested to her that her math was wrong. She replied that I should feel free not to return, walked into the kitchen and came back with the wrapped bagel. The delay was annoying, but her rudeness was unacceptable. I will never go back there.
desertbiker |
September 01, 2008
Terrible, rude service at Sunrise Cafe I stopped in at Sunrise Cafe this morning, went to the counter, and ordered coffee and a bagel. I was told it would be "just a minute" while they toasted the bagel. I stood and waited there while the counter person kept telling it would only be "just a couple minutes more". After what seemed forever, one of the kitchen personnel walked out. I politely excused myself for interrupting her, but said that I had waited almost half an hour for a toasted bagel. She replied that they were busy. I said that I could understand that, but that it should not take thirty minutes to toast a bagel. Instead of going into the kitchen to check on my order, she went to the cash register, pulled out the tape, and told me that I had ordered at 9:12 and had only been waiting ten minutes! Since it was past 9:30, I suggested to her that her math was wrong. She replied that I should feel free not to return, walked into the kitchen and returned with the wrapped bagel, which apparently had been sitting on the counter for some time. The delay was annoying, but her rudeness was unacceptable. There is no excuse for an employee abusing a customer. I will never go back there.
Based on 3 reviews
